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Box Office Assistant (Casual)
The Adelaide Symphony Orchestra (ASO) is seeking to appoint Box Office Assistants to provide casual support to the Customer Service Manager in all aspects of ticketing the annual program of concerts and events, with a focus on delivering superior customer service to all ASO customers. Applicants may have had experience in call-centres, retail and hospitality environments or ticketing roles, and will be able to demonstrate the ability to speak about a wide range of ASO concerts and events from provided marketing and artistic material.
The role will involve casual venue box office shifts at concerts (Adelaide Town Hall, Elder Hall, Grainger Studio) as well as office-based ticketing support work and subscription processing in the Grainger Studio offices, and may evolve over time into inbound and outbound phone sales. More details are contained within the Position Description below.
The right candidate may be employed further as Box Office Coordinator (Casual) with extra responsibilities in ticketing management and associated extra (regular) shifts on completion of initial training. Multiple individuals may be appointed.
Applications consisting of an introductory cover letter (one page maximum) and CV are due to ASO (email to firstname.lastname@example.org) no later than Friday 13 July.
For more information, please direct enquiries to the Customer Service Manager, Tom Bastians by email email@example.com or by phone 08 8233 6243.