ASO Management Statement: COVID-19
This page will be updated as required upon further developments.
Check back for most up to date information.
COVID-19 Update | Wednesday 9 September 2020
Due to ongoing COVID-19 restrictions, particularly in regards to international and interstate travel for guest artists and conductors, the ASO has made the difficult decision to cancel or postpone a number of events for the remainder of the 2020 season.
All ticket holders to the events listed below will be contacted directly regarding refunds, credits and donations in the coming days. In the meantime if you have any queries please contact us, quoting order numbers if you are a ticket holder.
Please stay tuned for more news and continue to visit the wonderful content in the ASO Virtual Concert Hall.
The latest concerts and events affected so far are:
Mozart at Elder Three
Wed 7 Oct – This concert has been split into two performances to facilitate a physically distanced audience. Existing ticket holders will be contacted by email or phone about arrangements for the new performances. If you are a ticket holder and have not received contact from ASO, please email us (email@example.com) or phone us on 08 8233 6233.
Beethoven: The Symphonies Concert Series
Wed 16, Sat 19, Wed 23 & Sat 26 Sept – Postponed
Big Hits of the Small Screen
Fri 9 & Sat 10 Oct – Cancelled
Our Place – Master Series 8
Fri 16 & Fri 17 Oct – Cancelled
Magic and Mystery – Master Series 9
Fri 30 & Sat 31 Oct – Cancelled
Orchestral Journey – Master Series 10
Fri 27 & Sat 28 Nov – Cancelled
Pictures Project Creative Project
7–11 Dec – Cancelled
Pictures Project Concert
11 Dec – Cancelled
Classics Unwrapped 4: Christmas
Wed 9 Dec – Cancelled
Fri 18 & Sat 19 Dec – Cancelled
A full list of affected concerts including those previously announced can be found below this update.
In every instance, if an event has been cancelled, ticket holders will receive communication from the relevant booking agency to confirm cancellation arrangements. In accordance with Australian Consumer Law, refunds will be offered wherever a concert or event has been cancelled.
Credits and donations
Many of our patrons have asked if there are alternatives to refunds that will help the ASO through this unprecedented period. For those who are able, please consider converting some or all of your ticket value to:
• a tax-deductible donation or
• a credit note for future use
Details and instructions on how to convert tickets them to a credit note or donation will be provided to ticket holders by email or phone shortly.
Postponed concerts and events
If an event has been postponed, or rescheduled, we ask you to hold on to your tickets until the new dates are announced. If the new dates are not suitable, ticket holders will then be given the opportunity to secure a full refund or take up one of the options mentioned above.
Stay tuned and stay healthy
Above all, we’re primarily concerned with the health and wellbeing of you, our supporters, our employees, and our suppliers, and the ASO stands ready to play its part in controlling the spread of COVID-19.
We look forward to being able to entertain, motivate and inspire our audiences. We appreciate your patience and support in what are unprecedented times.
The current concerts and events affected by COVID-19 so far are:
- Ben Folds: The Symphonic Tour Thu 19 March – NEW DATE ANNOUNCED Sat 6 Feb 2021
- Come and Play Sat 21 March – postponeduntil late 2020 or early 2021
- Star Wars: Return of the Jedi In Concert, Sat 18 April – postponed
- She Speaks: Festival of Women Composers Wed 24 Jun – postponed
- Classical Hits with Guy Noble Fri 26 & Sat 27 Jun – postponed
- Respect: The Music of Aretha Franklin Fri 14 & Sat 15 Aug – postponed
- Beethoven: The Symphonies Concert Series Wed 16, Sat 19, Wed 23 & Sat 26 Sept – Postponed
- Natsuko Plays Brahms – Master Series 2 Fri 3 and Sat 4 April – cancelled
- Mozart at Elder One Wed 8 April – cancelled
- Classics Unwrapped 2 – Royalty Wed 20 May – cancelled
- Tchaikovsky’s Daydreams – Master Series 3 Thu 23 and Fri 24 April – cancelled
- UNPLUGGED: Nirvana Reimagined Fri 22 and Sat 23 May – cancelled
- Essential Mendelssohn – Master Series 4 Fri 29 and Sat 30 May – cancelled
- Finders Keepers Fri 5 June – cancelled
- Heroic Horns – Master Series 5 Fri 12 and Sat 13 June – cancelled
- Love and Passion – Master Series 6 Fri 24 & Sat 25 Jul – cancelled
- Mozart at Elder 2 Wed 12 Aug – cancelled
- Heavenly Visions – Master Series 7 Thu 20 & Fri 21 Aug – cancelled
- Big Hits of the Small Screen Fri 9 & Sat 10 Oct – Cancelled
- Our Place – Master Series 8 Fri 16 & Fri 17 Oct – Cancelled
- Magic and Mystery – Master Series 9 Fri 30 & Sat 31 Oct – Cancelled
- Orchestral Journey – Master Series 10 Fri 27 & Sat 28 Nov – Cancelled
- Pictures Project Creative Project 7–11 Dec – Cancelled
- Pictures Project Concert 11 Dec – Cancelled
- Classics Unwrapped 4: Christmas Wed 9 Dec – Cancelled
- Messiah Fri 18 & Sat 19 Dec – Cancelled