ASO Management Statement: COVID-19
This page will be updated as required upon further developments.
Check back for most up to date information.
COVID-19 Update | Thursday 21 May 2020
With COVID-19 restrictions easing across South Australia, all of us here at the ASO are now turning our sights firmly towards returning to the stage. Obviously there are still many things to consider and, for the time being at least, we won’t be able to return to concert-giving as we knew it before the pandemic. However, we’re coming up with innovative ways of presenting the ASO. Please continue to be patient with us and we’ll give you further updates as soon as we can.
In the meantime, based on the current advice and restrictions, we have made the difficult decision to cancel or postpone our scheduled program up to and including Friday 21 August.
All ticket holders to the events listed below will be contacted directly regarding refunds, credits and donations in the coming days. In the meantime if you have any queries please contact us, quoting order numbers if you are a ticket holder.
We are pleased to advise that the orchestra will return to work on Tuesday 9 June to rehearse and work on repertoire in sections and small ensembles. It’s a brave new world for all of us but we’re excited to be coming back.
Please stay tuned for more news and continue to visit the wonderful content in the ASO Virtual Concert Hall.
The latest concerts and events affected so far are:
She Speaks: Festival of Women Composers
Wed 24 Jun – postponed to later date in 2020
Classical Hits with Guy Noble
Fri 26 & Sat 27 Jun – postponed until 2021
Love and Passion – Master Series 6
Fri 24 & Sat 25 Jul – cancelled
Mozart at Elder 2
Wed 12 Aug – cancelled
Respect: The Music of Aretha Franklin
Fri 14 & Sat 15 Aug – postponed until 2021
Heavenly Visions – Master Series 7
Thu 20 & Fri 21 Aug – cancelled
Ben Folds: The Symphonic Tour
Thur 19 Mar – NEW DATE ANNOUNCED Sat 6 Feb 2021
A full list of affected concerts including those previously announced can be found below this update.
In every instance, if an event has been cancelled, ticket holders will receive communication from the relevant booking agency following this email to confirm cancellation arrangements. In accordance with Australian Consumer Law, refunds will be offered wherever a concert or event has been cancelled.
Credits and donations
Many of our patrons have asked if there are alternatives to refunds that will help the ASO through this unprecedented period. For those who are able, please consider converting some or all of your ticket value to:
• a tax-deductible donation or
• a credit note for future use
Details and instructions on how to convert tickets them to a credit note or donation will be provided to ticket holders by email or phone shortly.
Postponed concerts and events
If an event has been postponed, or rescheduled, we ask you to hold on to your tickets until the new dates are announced. If the new dates are not suitable, ticket holders will then be given the opportunity to secure a full refund or take up one of the options mentioned above.
Stay tuned and stay healthy
Above all, we’re primarily concerned with the health and wellbeing of you, our supporters, our employees, and our suppliers, and the ASO stands ready to play its part in controlling the spread of COVID-19.
We look forward to being able to entertain, motivate and inspire our audiences. We appreciate your patience and support in what are unprecedented times.
The current concerts and events affected by COVID-19 so far are:
- Ben Folds: The Symphonic Tour Thu 19 March – NEW DATE ANNOUNCED Sat 6 Feb 2021
- Come and Play Sat 21 March – postponed until late 2020 or early 2021
- Musical Chairs Rehearsal Thu 2 April – postponed until late 2020
- Natsuko Plays Brahms – Master Series 2 Fri 3 and Sat 4 April – cancelled
- Mozart at Elder One Wed 8 April – cancelled
- Star Wars: Return of the Jedi In Concert, Sat 18 April – postponed until late 2020
- Classics Unwrapped 2 – Royalty Wed 20 May – cancelled
- Tchaikovsky’s Daydreams – Master Series 3 Thu 23 and Fri 24 April – cancelled
- UNPLUGGED: Nirvana Reimagined Fri 22 and Sat 23 May – cancelled
- Essential Mendelssohn – Master Series 4 Fri 29 and Sat 30 May – cancelled
- Finders Keepers Fri 5 June – cancelled
- Heroic Horns – Master Series 5 Fri 12 and Sat 13 June – cancelled
- She Speaks: Festival of Women Composers Wed 24 Jun – postponed to a later date in 2020
- Classical Hits with Guy Noble Fri 26 & Sat 27 Jun – postponed until 2021
- Love and Passion – Master Series 6 Fri 24 & Sat 25 Jul – cancelled
- Mozart at Elder 2 Wed 12 Aug – cancelled
- Respect: The Music of Aretha Franklin Fri 14 & Sat 15 Aug – postponed until 2021
- Heavenly Visions – Master Series 7 Thu 20 & Fri 21 Aug – cancelled